Privacy Policy

1. Introduction

At Levo Sportswear (accessible from levosportswear.com), we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your information when you use our website to purchase custom sportswear, exclusively serving the United States market.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you place an order or contact us for a quote. This includes:

  • Contact Information: Name, email address, and phone number.
  • Shipping Information: Your physical delivery address within the United States.
  • Order Details: Information regarding the specific custom designs, sizes, and branding you purchase.

3. Payment Security

To ensure the highest level of financial security for our customers:

  • No Financial Data Storage: Levo Sportswear does not collect, process, or store your full credit card numbers, CVV codes, or other sensitive financial information on our servers.
  • Secure Payment Gateways: All payments are processed securely through our authorized payment gateways. When checking out, your transaction is handled in a secure, encrypted environment to ensure your financial data remains protected.

4. How We Use Your Information

We use your information solely to:

  • Fulfill and ship your orders from our US Distribution Warehouse.
  • Communicate with you regarding order status, design approvals, and customer support.
  • Improve our website experience and product offerings.
  • Comply with legal obligations and prevent fraudulent activity.

5. Third-Party Service Providers

We only share your information with trusted third parties necessary to complete your order:

  • Shipping Carriers: We share your name, address, and phone number with domestic carriers (USPS, UPS, FedEx) to facilitate delivery from our California warehouse to your US location.
  • Payment Processors: Your payment information is handled directly by our secure, industry-standard payment processors.

6. Cookies and Tracking

We use "cookies" to enhance your browsing experience. Cookies help us remember your cart items and understand your preferences based on previous site activity. You can choose to disable cookies through your browser settings, though some site features may not function properly.

7. US Privacy Compliance

Since we exclusively serve the United States, we are committed to respecting US privacy standards. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.

8. Data Retention & Changes

We retain your order information only as long as necessary to provide you with services and to comply with tax and legal requirements. We may update this Privacy Policy from time to time, and any changes will be posted on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact our support team:

Email: info@levosportswear.com
US Warehouse Address: 5525 Santa Monica Blvd, Los Angeles, CA 90038
Manufacturing HQ: Mudassar Shaheed Road Sialkot Cantt Punjab Pakistan, Sialkot, Punjab 51040